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Friday, July 31, 2015

The problem with car insurance premiums

The problem with car insurance premiums

In its new investigation, “The Truth About Car Insurance,” Consumer Reports takes a hard look at auto insurance and the ways companies determine car insurance premiums. We conducted research for two years in which we analyzed more than 2 billion car insurance price quotes from more than 700 companies.

Our investigation found that your credit score—more than your driving record—can determine your car insurance premiums. Other factors unrelated to your driving, such as shopping habits and how likely you are to tolerate rate hikes, can also play a role in what you pay. Many consumers don’t know that insurers are judging them less on their driving and increasingly on socioeconomic factors.

Our analysis of car insurance premiums for eight hypothetical single drivers of varying ages found those individuals who had a good credit score paid $68 to $526 more than similar drivers with a higher score, depending on which state they called home. In one example, in Florida, our group of adult single drivers with a clean driving record and poor credit paid $1,552 more on average than if the exact same drivers had excellent credit and a drunk driving conviction.

We believe that’s unfair. You have a right to know the going rate of any product or service you buy, and you have a right to expect your car insurance premiums are based on meaningful behavior.

The way insurers set prices today is shrouded in secrecy and rife with inequities.  We want to change that, and we need your help.

Working together, we can pressure the policymakers to reform the system and help ensure you get a fair price for your car insurance premiums.

This feature is part of a regular series by Consumers Union, the policy and advocacy arm of Consumer Reports. The nonprofit organization advocates for product safety, financial reform, safer food, health reform, and other consumer issues in Washington, D.C., the states, and in the marketplace.

Read past installments of our Policy & Action feature.

 

 

 

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The cheapest gas can be trouble for outdoor gear

The cheapest gas can be trouble for outdoor gear

The price you pay for gas may be what gets you to the pump but when it comes to choosing the right fuel for your mower or other outdoor power gear, there’s another number you should pay attention to—the ethanol content. Most gasoline now contains 10 percent ethanol (E10). But you may see higher blends such as E15, E30, E50, or even E85 percent ethanol gas. The higher blends are often cheaper than E10 but don’t be tempted to buy them for your outdoor gear as any blend with more than 10 percent ethanol can damage your small engine, costing you more in the long run.

This may become more apparent this summer as mowers and other equipment sit idle because it’s either too hot and dry or too rainy and wet to do yard work. Gasoline left sitting in a mower, generator, or anything smaller than a lawn tractor can gum up or “varnish” into a thick goo, especially if the gas hasn’t been mixed with a fuel stabilizer. Ethanol draws water from the gas and can crust up. This makes plastic and rubber parts brittle and freezes up linkages in the carburetor. Some stabilizers are specifically designed to counteract these effects but routine use helps by keeping fuel circulating.

The best way to avoid this problem is to buy gas with as little ethanol as possible but the Outdoor Power Equipment Institute, the industry’s trade group, says that’s not always easy as more blends become common at the gas station. These range from E15, permitted for cars newer than 2006, to E85 (for Flex Fuel vehicles), with some choices in between. Mixes higher than E15 make small engines run hotter, reduce their life, and can even be dangerous.

In recent surveys conducted for the OPEI, 63 percent of respondents said they use the least expensive grade of gas whenever possible and 48 percent of respondents said they fill their gas cans with the same fuel they put in their car. Less than half said they notice the tiny warning label the Environmental Protection Agency says is adequate to warn outdoor-gear owners about E15; fewer still say they notice the ethanol content of what they’re pumping. “The research shows that the American public is woefully unaware and uneducated about ethanol blended fuels, and how to use them,” says Kris Kiser, CEO and President of OPEI.

So what to do? The OPEI recommends that the EPA require stronger wording on labels posted at the pump. Instead of the word “attention,” they recommend using “warning” or “caution” to help consumers avoid misfueling. And in its campaign called “Look before you pump,” the OPEI gives the following tips to protect your investment:

  • Understand which fuel is appropriate for your equipment.
  • Read the equipment’s operating  manual for specific fueling requirements.
  • Check the ethanol content and ensure it is the right fuel for your engine.

Need some new outdoor gear?

A gas-powered product that won’t start most likely has a fuel issue, and a trip to the shop—followed up by better upkeep—can be cheaper than buying new. But if you’re already in the market, see our Ratings and buying guides for mowers and tractors, string trimmers, leaf blowers, chain saws, and generators.

—Ed Perratore (@EdPerratore on Twitter)

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Clever Evenflo infant car seat uses tech to combat heatstroke risk

Clever Evenflo infant car seat uses tech to combat heatstroke risk

On average, 37 children die of heat stroke each year after being left in a hot car, according to the Department of Meteorology and Climate Science at San Jose University. Often these deaths have been the result of a change in routine or increased stress factors for a loving caregiver. For several years, child passenger safety advocates have appealed to vehicle and child seat manufacturers to provide technological solutions for these tragic circumstances. Recently, one child seat manufacturer rose to the challenge. (Related “Hot cars: A deadly danger that can happen to anyone.”)

A week ago, Evenflo introduced their new SensorSafe technology aimed at preventing child heatstroke deaths. The SensorSafe technology is integrated with the Advanced Embrace DLX Infant Car Seat’s chest clip and works in conjunction with a wireless receiver that connects to a vehicle’s onboard diagnostic port (OBD-II).

Consumer Reports has purchased the Advanced Embrace DLX Infant Car Seat with SensorSafe technology and will soon test it.

Thus far, here’s what we find promising with this product:

  • Unlike other solutions, SensorSafe connects your child seat with your vehicle, not an app on your phone.
  • The SensorSafe chest clip has been crash tested with the infant seat by the child seat manufacturer, unlike aftermarket chest clips, which are not crash tested and thereby not recommended for use by child seat manufacturers or child passenger safety advocates.
  • Alerts are provided for two situations: if the chest clip is unbuckled while the vehicle is moving, and secondly, upon arrival at your destination, when turning off the engine.
  • The wireless receiver can work with multiple SensorSafe chest clips in the same vehicle.

It’s important to note that the SensorSafe technology is currently only compatible with vehicle model year 2008 and newer, traditional gasolines/diesel-fueled vehicles, and only with Evenflo Embrace infant car seats with maximum weight ratings greater than 30 lbs.

For hybrid or stop/start vehicles, contact the Evenflo ParentLink: 1-800-233-5921 (US), 1-937-773-3971 (Canada), or 01-800-706-12-00 (Mexico).

Although this featured seat is sold as a package, the components can be purchased separately and added to the Evenflo Select Infant Car Seat with SureSafe, Evenflo Select Infant Car Seat, and Evenflo LX Infant Car Seat. The chest clip and standard receiver cost $8 and $50, respectively.

The technology looks promising, and we applaud industry efforts to reduce the number of child heat stroke fatalities.

Stay tuned for more detailed testing of the SensorSafe technology by our child seat experts.

See our child seat buying advice and ratings.

Emily A. Mathews

Consumer Reports has no relationship with any advertisers on this website. Copyright © 2006-2015 Consumers Union of U.S.

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You're paying too much on cable-box rental fees

You’re paying too much on cable-box rental fees

Think you’re shelling out too much on cable-box rental fees each month? So do a couple of U.S. senators, who say the lack of choice when it comes to settop boxes means the average U.S. home spends more than $230 a year on rental fees.

Senators Ed Markey (D-Mass.) and Richard Blumenthal (D-Conn.) collected data from the top 10 pay-TV providers after Congress reversed an FCC ban on boxes with integrated security that essentially makes those boxes proprietary. This was the basis for the failed CableCard initiative, which was designed to loosen the hold pay-TV companies had on those devices and give consumers lower-cost options. In the end, few consumers took advantage of the move: Of the 47 million CableCards that shipped with cable company boxes, less than 620,000 were deployed. Last year, as part of a satellite TV reauthorization bill, Congress lifted the ban against integrated security.

The two senators, however, remain concerned that cable companies have a monopoly on settop boxes, forcing consumers to pay too much for them. Based on their findings, the average household spends nearly $232 a year on cable-box rental fees. Those leasing a single device pay almost $90 a year, or about $7.40 per month. The senators estimate that pay-TV companies rake in nearly $20 billion each year in cable-box rental fees.

Looking for alternatives to your traditional pay-TV service? Learn  how to win at TV,  which takes a look at all the options.

“Consumers should have the same range of choices for their video set-top boxes as they have for their mobile phones,” Markey said in a joint statement issued by the legislators. “When Congress last year regrettably removed the requirement that cable company services be compatible with set-top boxes purchased in the marketplace rather than rented directly from the provider, we doomed consumers to being captive to cable company rental fees forever.”

“Consumers deserve protection against hidden, hideously vexing fees for set-top boxes,” added Blumenthal. “Consumers deserve competitive options in accessing technology and television – not exorbitant prices dictated by monopoly cable companies.”

There is, however, some hope on the horizon: The FCC is currently working on a successor to CableCard, which will feature a downloadable security system. Do you think you’re paying too much in settop box rental fees? Let us know what you think in the comments section below.

—James K. Willcox

 

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Hot cars: A deadly danger that can happen to anyone

Hot cars: A deadly danger that can happen to anyone

On average, 37 children die of heat stroke each year after being left in a hot car, according to KidsAndCars.org. While it may be hard to imagine, many deaths have occurred when over-stressed parents forgot that their children were in the backseat.

These hot-car tragedies often occur when there is a change in driver’s routine, stress, or a sleeping baby in the back and a parent or caregiver forgets that a child is in the car. Some knowingly leave children “just for a minute” not realizing how quickly the temperature in a car can rise to dangerous levels. Even if it is only 70 degrees outside, a car can quickly heat to more than 120 degrees. Jennifer Stockburger, Consumer Reports’ Director of Operations at our Auto Test Center, says that researchers are working on devices such as weight sensors or heartbeat monitors to detect the presence of a child in the backseat, but nothing currently exists to warn the driver that a child has been left behind.

Here are some tips to help avert a heartbreaking catastrophe and make sure no child is left behind in a vehicle.

  • Simple rule: Never leave a child unattended in a vehicle, not even for a minute. In addition to being dangerous, it is against the law in many states.
  • Set up cell-phone reminders for yourself to be sure you’ve gotten the children safely to their destination.
  • Check the car to make sure that all occupants leave the vehicle or are carried out when unloading. If you lock the door with a key, rather than with a remote, it would force that one last look in the car before leaving it.
  • Always lock your car and keep keys and remotes away from children.
  • To serve as a reminder, keep a stuffed animal on the front passenger seat when carrying a child in the backseat.
  • Place something in the backseat that you would need, such as a purse, briefcase or cell phone.
  • Have a plan that your childcare provider will call you if your child does not show up.
  • If you see a child alone in a car, especially if they seem hot, call 911 immediately to help get them out.

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Six smart money strategies when interest rates rise

Six smart money strategies when interest rates rise

For months now, market watchers and financial prognosticators have been predicting a rise in the federal funds rate—the chief tool that the Federal Open Market Committee uses to influence interest rates and the economy—from the historic low of 0.25, where it’s been stuck since December 2008. The Fed’s workings may seem far removed from consumers’ day-to-day financial decisions, but when the rate shifts upward, you will feel it in your wallet. 

No one knows for sure when the Fed will make its move. But Mark Zandi, chief economist of Moody’s Analytics, points out, “This interest rate is the best-telegraphed hike in history. If you’re not ready for it, you’re not listening.”

Here are six ways in which an interest rate hike could affect you, and how you can prepare for it. 

For more smart financial strategies read, ”Get the best rates on your savings.“

Credit card users with high balances

Credit card rates have held steady at about 13 percent for fixed rates and slightly under 16 percent for variable APRs for much of the low-rate period. Because credit card interest rates are tied to the prime rate and most credit cards have variable annual percentage rates (APR), the interest charged on your balance will fluctuate when the prime rate changes.

If you’ve got a good credit score, you’re probably already paying a relatively low interest rate on your balance and can expect more of the same. However, notes Kathy Jones, fixed income strategist at the Schwab Center for Financial Research, the lower your credit score, the more you’re going to feel a rate rise. That’s because credit card companies hedge their bets by hiking the cost of the money they loan people with fewer resources to pay it back. “Your rate probably would go up and you would pay more going forward until you prove yourself a more worthy credit risk,” says Dan Werner, senior equity analyst for Morningstar.

So what should you do?  Reduce your balance. One option is to transfer it to a credit card with a lower rate, but be sure to read the fine print: Many low- or zero-rate cards charge a transfer fee, and rates can skyrocket after the initial promotion period. If you have a home equity line of credit, consider tapping that. “It will almost certainly be at a lower interest rate, and I’d rather pay 4 percent than 14 percent,” says David Schneider, certified financial planner and founder of Schneider Wealth Strategies, an independent firm in New York City. To avoid putting your home at risk, do that only if you’re 100 percent confident about your ability to pay the loan back.

New home buyers or mortgage holders 

If you locked into a fixed-rate mortgage with a low rate, there’s no incentive to change. But if you have an adjustable-rate or jumbo mortgage, consider refinancing into a fixed-rate mortgage.  

To do this, examine the terms of your existing mortgage and calculate the damage if the rates rose two or three percent. If you plan to stay in your home longer than three or four years and haven’t already refinanced into a 15- or 30-year fixed-rate mortgage, do it now before the Fed moves.

Home equity borrowers 

Home equity lines of credit (HELOCs) are directly affected by Fed decisions. If interest rates ultimately rise by a couple of percentage points, Schneider warns, "You could be looking at a 50 to 100 percent increase in your payment." 

Before applying for or increasing a HELOC, do the math.

Student loan borrowers

Federal loan rates are set by Congress at a fixed rate every year, so college students who have already secured their loans won’t see any change. The cost of private loans, however, is likely to rise.

So it may be a good idea to refinance to extend the repayment period; although you’ll be writing checks longer, the amounts will be lower. You can also get a somewhat lower rate if you opt for automatic payment.

Because it can be tough to qualify for a student loan refi compared to other types of loans—and you can’t refinance federal loans—consider asking a parent or grandparent to take it over. Jones offers a hypothetical situation of a college graduate paying 7.5% on her student debt. “If she has someone who wants to put some extra cash to work and is secure in her ability to pay it back, they could refinance the loan at 4 percent. They can’t earn anything close to 7.5% in a safe investment, so it’s a win/win for both.”

Savers

Savers who socked away their money in Certificates of Deposit (CDs) or bank money market accounts will finally catch a break, says Schneider. "CD rates will go up. Money market account rates will increase. An increase is a win for savers.”

But it’s not a slam-dunk. Pointing out that the Federal Reserve has an inflation target of two percent, Zandi predicts, “We’ll be in the low single digits for the foreseeable future.”

Whether one bank offers better rates on a CD than another depends on whether it feels the need to attract more deposits. “Right now, most retail banks are pretty flush with deposits,” Werner explains, so it’s unlikely that you’d see a significant jump in rates. In any case, he adds, most people view their CD or money market account as their financial safety net. “If you have a rainy day fund in the bank, how likely are you to move it down the street for 50 basis points?”

Roll over your CDs but leave enough flexibility to take advantage of future rate hikes.

Investors

Despite an initial hiccup when rates increase—the result of the rising cost of doing business—the stock market has historically done well when rates go from low to normal because that signals a healthier economy. Higher rates will “definitely be a positive for bank stocks,” says Werner, because their profit margins will finally widen after years of being compressed. 

Bonds are more complicated. True, most people assume that if interest rates rise, bond funds values will slump. But the returns on a passive fixed-income portfolio comes more from returns on interest payments from individual bonds, reinvested and compounded over time, than a change in price. “There’s a good chance that the income will start to go up as rates rise, which could offset any price decline,” says Jones. Consult your financial adviser about increasing your investment.

Catherine Fredman

A version of this article previously appeared in the August 2015 Consumer Reports Money Adviser.

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